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How does Pricing work at Metro?

Created by Sandra Vila Bodoque, Modified on Wed, 20 Mar at 1:36 PM by Sandra Vila Bodoque

What should I try before contacting IT with a potential issue?
I am working on the laptop at a remote location without Wi-Fi, how do I gain access to internet?
How can you sign into Sonicwall VPN Client?
What should I do if I forgot my cellphone and I'm unable to log on to my laptop due to Duo Authentication?
What troubleshooting steps can I take if one of my screens is not displaying anything?
Why can't I access printers or any shared drives while on Wi-Fi?

At Metro all customers have a common base price and are on a specific discount model to arrive at their final list price. For more information please see our Knowledge base article here.