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What should I do if I forgot my cellphone and I'm unable to log on to my laptop due to Duo Authentication?

Created by Sandra Vila Bodoque, Modified on Thu, 29 Feb at 1:58 PM by Sandra Vila Bodoque

What should I try before contacting IT with a potential issue?
I am working on the laptop at a remote location without Wi-Fi, how do I gain access to internet?
How can you sign into Sonicwall VPN Client?
What should I do if I forgot my cellphone and I'm unable to log on to my laptop due to Duo Authentication?
What troubleshooting steps can I take if one of my screens is not displaying anything?
Why can't I access printers or any shared drives while on Wi-Fi?

Select your Desktop phone as the alternative authentication source then click on "Call". For more information on Duo Authentication, please see our Knowledge base article here.

Also, for further information have a look to 'Duo Log In' Training.