How may we help you?

  1. Make sure your F4 button is not lit: Simply pressing the F4 button again should toggle the microphone on or off, allowing others to hear you.
  2. Microphone settings: Check that your microphone is enabled and properly selected in the audio settings of the conferencing software you're using. (E.g. Microphone is not mute)
  3. Volume levels: Ensure that the microphone volume is turned up to an appropriate level, both in your computer's settings and within the conferencing software.

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